Ruffle Tie Ruched Muscle Tank

HOLIDAY SHIPPING INFORMATION
Order by December 14th with Standard Shipping to get your order by December 25th. Order by December 18th with Express Shipping to get your order by December 25th.

Order by December 21st with Standard Shipping to get your order by NYE. Order by December 25th with Express Shipping to get your order by NYE.

Please Note: Our Standard Shipments typically ship USPS and these are the recommended order by dates. Our Express Shipments either ship UPS or USPS Priority and these are the recommended order by dates. We will make sure your order is dispatched from our end to meet these guidelines but we do not have control over unexpected delays on the shipping carrier's end. Please get in touch with us for any concerns or special requests.


SHIPPING OPTIONS
FREE Store Pickup in The Short North

TRACKING YOUR ORDER
After you complete your purchase and your order has shipped, you will receive an email confirmation with all the tracking information necessary. Please note, Vamp is not responsible for any lost or stolen packages, so double check your shipping address before placing your order, and keep an eye on your tracking number so that you secure your package right when it is delivered.


STORE PICKUP
Order online and avoid shipping costs & delivery wait times when you check out with store pickup. Store pickup orders are typically fulfilled within 1 hour at our Short North Location.

After you place your order, you will receive an email confirming that we have received the order in our store. You will receive a second email when the order is fulfilled and ready to be picked up. Please wait to come pickup your order until you receive the confirmation email that it is ready. After it is fulfilled, feel free to come in at your convenience, anytime during store hours 11AM-7PM everyday. We encourage you to try the item(s) on when you come in, too! If you prefer curbside pickup, you can pull into the loading zone in front of the store and call us when you arrive; we will bring your order out to you. Click here for more information about Store Pickup.


BFCM RETURN POLICY ADDENDUM
We allow returns on orders purchased during our BFCM promotion according to the guidelines listed in our return policy (even though we do not typically allow returns on orders purchased during promotions). All styles in our Sale Collection remain final sale. We do not allow price adjustments on any previous orders during our BFCM promotion.


RETURN POLICY
There is a 2 week return window. For a full refund back to your original form of payment, return your item in the first week of the order's return window. Returns after the first week, but within the 2 week return window are eligible for store credit or exchange only. Returned items must be unworn, unwashed, unaltered and free of damages by the customer. Items must be returned with a receipt, all tags still attached, and must be in their original packaging. All styles in the sale collection, items purchased during a promotion, ReVamp pieces, intimates, swim bottoms, bodysuits, and garments with custom alterations are final sale.

Return Window Start Date
IN STORE: date of purchase
ONLINE: date of order delivery
STORE PICKUP: date 'ready for pickup'


HOLIDAY RETURN EXTENSION
For orders placed on or after November 22nd, we are extending the exchange and store credit window in our return policy through January 7th when you have a gift receipt. This means that gift recipients have extra time after the Holidays to either exchange their items or return them for store credit. Please note on your online order for us to include a gift receipt in your shipment, or request it at checkout in store. Other than the exchange and store credit window extension for gifts bought on or after November 22nd, our normal return policy stands and all styles in our Sale Collection remain final sale.


RETURNS BY MAIL
To return an item by mail, first make sure your item qualifies for return by the guidelines listed above. (The return window is based on the day your return is postmarked, not the day it arrives back to us.) You will be responsible for paying shipping on the return. Send it to the address listed below and, if the return is approved, we will refund you the item’s original purchase price or issue store credit via email after it arrives back to us!

Vamp Official
ATTN: Returns
969 North High Street
Columbus, Ohio 43201

EXCHANGES
We can process exchanges in store within the 2 week return window, but unfortunately cannot process exchanges for items returned by mail. If you are hoping to make an "exchange" by mail, you must return your item and place a new order.

GIFT RECIEPTS
Gift receipts are valid for a refund to the original form of payment in the first week of the return window, or for store credit or exchange anytime during the 2 week return window. Timing exceptions may be made for special cases and during the holiday season.