Shipping and Returns

SHIPPING OPPTIONS
$5 Standard Shipping (5-7 business days)
FREE Standard Shipping on Purchases of $100 or Over

Unfortunately, at this time we only ship within the United States. We have hopes of expanding our delivery capabilities in the future, so stay tuned! 

TRACKING YOUR ORDER
After you complete your purchase and your order has shipped, you will receive an email confirmation with all the tracking information necessary. 

RETURN POLICY
Each return is handled on a case by case basis in order to ensure the satisfaction of our customer to the best of our ability.

If you are not entirely satisfied with your purchase, we are here to help! We will accept returns within 2 weeks of purchase in store (or date of delivery from an online order) for for items that are unworn, unwashed, unaltered and free of damages by the customer. Items must be returned with a receipt, all tags still attached, and must be in their original packaging. All clearance and promotional items are final sale. All intimates and bodysuits are final sale.

For a full refund back to your original form of payment, return your item within 7 days from the date the order was placed (or received by mail for online orders). Returns after 7 days but within 2 weeks of purchase are eligible for store credit or exchange only.

EXCHANGES
We can process exchanges in store within 2 weeks of purchase, but unfortunately cannot process exchanges for items returned by mail. If you are hoping to make an "exchange" by mail, you must return your item and place a new order.

GIFT RECIEPTS
Gift receipts are valid for a refund to the original form of payment within 7 days of purchase, or for store credit or exchange within 2 weeks of purchase. Timing exceptions may be made for special cases and during the holiday season.

RETURNS BY MAIL
To return an item by mail, first make sure your item qualifies for return by the guidelines listed above. You will be responsible for paying shipping on the return. Send it to the address listed below- and, if the return is approved, we will refund you the item’s original purchase price or issue store credit via email after it arrives back to us!

Vamp Official
ATTN: Returns
969 North High Street
Columbus, Ohio 43201